Paula DesmondHow to work with meA few months ago I decided for the first time to write a user manual to provide others with insights on how they can work with me. I spent…Sep 2, 20191Sep 2, 20191
Paula DesmondWhy do user researchers make good managers?Why do user researchers make good managers? This is a question that I have pondered since I became a user experience manager. On…Jun 18, 2019Jun 18, 2019
Paula DesmondThe best of both worlds: academia and industryI’ve often been asked by colleagues why I left a tenured faculty position to jump into the tech industry. You might be reading this and…Sep 6, 2018Sep 6, 2018
Paula DesmondWhat does a successful team look like?During my career I have worked on a lot teams. One question that I have tried to answer is “what makes a successful team?” I still don’t…Sep 6, 2018Sep 6, 2018
Paula DesmondN=1What do you do when you’re the sole researcher working on a problem area for your company? I have been in this situation multiple times in…Sep 5, 2018Sep 5, 2018
Paula DesmondTwo simple lessons for success in the tech industryAn intern recently asked me what are some of the biggest lessons you have learned from working at various tech companies. My response was…Sep 2, 2018Sep 2, 2018
Paula DesmondThe RITE approach to product designI’ve always been a big fan of the RITE (Rapid Iterative Testing and Evaluation) method. Why? RITE is a fast, powerful, and low-risk method…Jun 10, 2015Jun 10, 2015